Of all my dining experience, Mang Inasal was the worst. Every Sunday, my family and I would go to Mall of Asia. I have a cousin who worked in a Mang Inasal Branch so we decided to try its foods in a branch in Moa. When we entered the Moa branch, we appreciated its ambiance because of its Asian theme. The first table offered to us was quite small for four. Then, it took a while before our food was served. My mom’s order came in late so she got frustrated as well. The restaurant is a self-serving place. It is okay with my family to eat in such, although either Mang Inasal has limited number of utensils, plates and the like or there dish washers and other employees are sluggish. We also ordered a soup enough for a family so obviously it was served in a huge bowl. Funny thing is they didn’t serve anything else that goes with it, like the serving spoon and small soup bowls for each. And then my mom noticed that her halo-halo has no milk. So what’s the point of ordering a halo-halo without milk? Otherwise, it should be called a fruit bowl instead. This time I was so angry already that I decided to go to the counter myself because the waiter that we requested for milk seems to have forgotten our small favor. So I was already at the counter and milk was put in my mom’s halo-halo and then a waiter handed me a bowl with a small amount of milk. I wanted to scold the waiter because I already asked milk from the counter meaning, I got tired of waiting from our table and obviously someone already put milk in it. Then, I also asked a serving spoon and then guess what? The man gave a plastic spoon. I even specifically requested a serving spoon for a huge soup bowl. Cum’ on! How hard can that be? So I laughed, assuming it was some sort of joke. It wasn’t ladylike but it’s better than breaking the plastic spoon in half in front of him because that was what I felt like doing at first. I tried to control myself and avoided to look at their manager to avoid embarrassing the whole branch in front of many customers. Despite all my negative comments, I enjoyed their tasty Chicken Inasal and the soup that we ordered. Although, it could’ve been better if I was able to eat it while it was hot because I became busy minding all their flaws. Urgh!
I’m still trying to decide if I’ll forward my comments to Mang Inasal’s official website. Haha! Evil? Oh well, “the customer is always right.”
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